Universal Lenders Llc Reviews and Complaints
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This is a good, customer service-oriented company! | Universal Lenders Llc review from Leyden, Illinois
I was running late on my payment because of an unexpected cash expense over the holidays. I called to find out what my options were to get my account current. A representative answered my call and we successfully resolved the situation. I was offered a short grace period until my next paycheck. I appreciate that very much!
Reason of review
Good customer service
I had bought myself a Beautiful Birthday gift on 12/06/13 Suburban Ford's bought a 2008 Ford Taurus LTD and purchased the warranty also Let me tell you that was the Smartest thing I did.... | Universal Lenders Llc review from Farmington, Michigan
UNIVERSAL LENDER'S DID NOT LET ME DOWN. THANK YOU SO MUCH FOR TAKING CARE OF ME AND MY 2008 FORD TAURUS. I saved Thousands. Thank you Bethann this lady is not Pissed.
Reason of review
Exactly as described/ advertised
Not paying for nessesary parts. Dont want to give what they say the cover. | Universal Lenders Llc review
Recently i experienced a cylinder head blown in my car and needed a new waterpump. they cover both things but as soon as i put my car in the shop they wanted me to pay out of pocket for the diag of the car, meaning i had to pay for the adjuster to come out just to say i needed to get these things fixed on my car. they are a gimmic. how is it that everyone knows that the car isnt running but i have to pay out of pocket for you adjuster to come look at my car? its been 5 days and i am still with out a car. the aduster takes for ever to come out. they say rentals are covered under contract, but i still have not heard anything about one. i bet they want me to come out of my pocket to get a rental as well, although it covered right??
Will not cover parts , | Universal Lenders Llc review from Florida City, Florida
they said they will cover all parts of vehicle . it was not written on the agreement .I paid the top of the line coverage and was only suppose to pay $100.00 deductible instead . Paying a $3000.00 coverage and end up still paying over $450. 0ut of pocket to get my car back from the dealership . they will not pay the dealership . and will only cover cheap parts. Which any good will not use .They do not tell you that when they tell you the coverage . They admitted that to my serviceman who was working on my car . Trying to get them to meet in the middle . I am very Angry with this complaint and will never used them again . and will file a complaint every time I find someone who want to use them . a Big money mistake . Your going to end up paying out more money .
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